We’ve found that there are a few common mistakes that are made when using our teelaunch app. When you are having trouble, make sure you take a look at this list before you contact customer service. Sometimes these simple issues can cause big problems.
- Don’t change the vendor, it has to be teelaunch
- Do not edit variants.
- Don’t duplicate a product.
- Every product requires shipping, if you want free shipping create a shipping rule.
- Don’t set to auto fulfill on archive, once its archived we can’t send the shipping back.